Customer Service Assistant - Join a Dynamic Team in Bali
Are you passionate about delivering exceptional customer service and eager to grow in a supportive, fast-paced environment? Store N Go is hiring a Customer Service Assistant to join our team in beautiful Bali. This is your chance to develop valuable skills while contributing to a dynamic and innovative company. In this role, you will handle customer inquiries, resolve issues, and ensure a seamless shopping experience for our valued clients. Our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung is dedicated to providing top-notch service, and we believe your enthusiasm and dedication will be a perfect fit for our culture.
As a Customer Service Assistant at Store N Go, you will be at the heart of our operations, working closely with our sales team and customers to ensure their needs are met. You will use tools like Zendesk for ticketing, CRM systems for customer data management, and our in-house POS system for transaction processing. This role offers a unique opportunity to grow your career in a vibrant and diverse environment, with opportunities for advancement and professional development.
Join us at Store N Go and be part of a team that values your growth and success. We offer a competitive salary, a collaborative work environment, and the chance to make a meaningful impact in the retail industry.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and provide excellent service to ensure customer satisfaction.
- Resolve customer issues and complaints professionally and efficiently.
- Assist in stock management and ensure accurate inventory records.
- Process transactions using our in-house POS system.
- Collaborate with the sales team to promote products and services.
- Maintain a clean and organized workspace.
- Provide feedback to the management team on customer interactions and service improvements.
- Stay updated with industry trends and best practices in customer service.
🎓 Kualifikasi & Syarat
- Minimum of 1 year of experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Familiarity with CRM and POS systems is a plus.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Proven ability to handle multiple tasks and prioritize effectively.
- Friendly and approachable demeanor.
- Basic knowledge of English is required.
- Bachelor's degree in Business, Marketing, or a related field is a plus.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang